Shipping Policy
Thank you for choosing macomiras.com. This Shipping Policy outlines the terms and conditions relating to the shipping and delivery of products ordered from our website.
Order Processing: Once we receive your order, we will process it within [7] business days. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods and Costs: We offer a variety of shipping methods to suit your needs. The available options and associated costs will be displayed during the checkout process. Shipping costs may vary depending on the destination, weight and size of your package.
Shipment Tracking: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier's website.
Delivery Times: Estimated delivery times depend on the shipping method selected and the destination address. Please note that these are estimated timeframes and actual delivery times may vary due to factors beyond our control, such as customs procedures or unexpected delays during shipping.
International Shipping: We offer international shipping to selected countries. However, please note that additional duties, taxes or fees may apply upon importation. These charges are the responsibility of the recipient and are not included in the shipping charges paid at the time of purchase.
Address Accuracy: Please ensure that your delivery address is accurate and complete. We are not responsible for any delays or non-delivery caused by incorrect or incomplete address information provided by the customer.
Order Status and Support: If you have any questions or concerns about the status of your order, please contact our customer support team using the contact information provided in the "Contact Us" section.
Order Modifications or Cancellations: If you need to modify or cancel your order, please contact us as soon as possible. We will make every effort to accommodate your request, but once the order has been shipped, modifications or cancellations may no longer be possible.
Damaged or Lost Shipments: If your shipment is damaged or lost in transit, please contact our customer support immediately. We will work with you to resolve the issue and arrange a replacement or refund as appropriate.